Shipping FAQs: Most Common Shipping Questions
Do you need help understanding those pesky parcel shipping fees? Or do you have a lot of shipping questions on a variety of different topics? Regardless of what information you seek, Unishippers is here to help.
Our customers are assigned a support team that helps with all their shipping needs. That includes everything from implementing shipping services to overhauling their shipping strategy and answering any and all questions. Bottom line, our shippers get top-notch shipping solutions for small business from an industry-leading third-party logistics (3PL) partner.
We also provide a wealth of tips and resources — like this shipping FAQ. Here we answer the most common shipping questions we get from new customers. If shippers need assistance with a topic not listed here, our support teams are ready to help! As a bonus, visit our ultimate shipping 101 guide for parcel that covers a variety of helpful topics and resources.
General Shipping FAQs
Your support team shipping partner is always here to help you! Whether you have a simple question about documents or need to add a service to your shipping strategy, your team will walk you through the steps and ensure you are set up for success. No question is too small or too big. Our success is tied directly to yours. We treat our relationship with you as a partnership!
Yes! myUnishippers™, our transportation management system (TMS), will be the hub of almost all your shipping activity. It allows you to customize your invoice to meet your specific needs and track your shipment for better visibility and customer communication. It also allows you to create shipments, add insurance, compare rates and many other tasks. Learn more in our myUnishippers tutorial for the best tips and tricks.
Your franchise team will assist you with all matters regarding parcel and freight claims. They can help you better understand the process and move toward successful claims resolution. We also have many resources that you can utilize, including comprehensive guides for parcel claims.
Using our TMS, shippers can easily add insurance coverage for small package shipments. Unishippers offers ProfitProtect™ for insurance, giving shippers access to industry-leading coverage with affordable rates and maximum options.
Unishippers provides an in-depth myUnishippers tutorial that will show you the best tips and tricks. This resource will detail how to create a shipment, add insurance, view invoices and more. And as always, your franchise team is here to help you with any challenges or shipping questions you have regarding the TMS. They can walk you through the platform and provide expertise on how to use it.
Parcel Shipping FAQs
UPS offers a variety of delivery options that help shippers with their unique shipping needs and budget. That includes UPS® Ground, UPS Next Day Air® Early, UPS 3 Day Select® and other services. Learn more in our guide to UPS domestic delivery options. Your franchise shipping partner will also help you select the UPS delivery options that make the most sense for your shipments and deadlines.
Unishippers is your complete shipping partner. That means we provide nearly every service you will need to move your small package shipments. That includes international shipping, UPS pickup services, insurance coverage, e-commerce integrations, technology solutions (including a TMS) and more. We are your full-service shipping partner!
Unforeseen or unexpected shipping fees can impact your bottom line and profitability. Your franchise team can help you understand these fees and create strategies to mitigate them. They can even conduct an invoice audit to analyze which fees are avoidable or help you plan for those that aren't. Learn more in our guide to small package shipping fees.
UPS offers pickup services where a driver will visit your location and take your small packages away on the first leg of their journey. This provides affordable convenience for busy shippers. You can choose from multiple options that best fit your pickup needs, including daily and Saturday pickup. Learn more in our guide to UPS pickup services.
Yes, you can! Unishippers provides innovative technology solutions, including integration capabilities that allow many popular e-commerce platforms to work seamlessly with our TMS. This creates an all-in-one process that provides greater convenience and efficiency for both you and your customers. Learn more about our e-commerce integrations.
Unishippers is a shipping partner dedicated to your complete success!
Do you have shipping questions? You aren’t alone. Moving products from location to another can get complicated — without the right help. Your Unishippers support team is here to ensure your success with top-rated small business shipping solutions. If you have a question that wasn’t answered in this shipping FAQ or need shipping advice and expertise, reach out today!
Unishippers: 3PL Services Made for SMB Shippers
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