UBlog - Unishippers

Welcome to Unishippers Blog! Here you’ll find helpful shipping tips and answers to some of the most common shipment conundrums and questions our customers ask about. And, because we know that shipping isn’t the main focus of your business, we’ll also feature advice about other areas of your business – like getting your team tech-savvy and how to hire the right people. Check back twice a month for new posts, and as always, happy shipping!

Dealing With Disputes: Part III

Liftgate FAQs Ultimately, the key to dealing with liftgate charges is prevention. And prevention starts with good education. So we’ve rounded up the most frequently asked questions about liftgate charges,...

Dealing with Disputes: Part II

Back That Dispute Up: Re-Weigh and Re-Class Reweigh. Like when you hop on a scale right after eating that quarter pounder and fries and the number is different from what...

Dealing with Disputes: Part I

3 Tips To Help Increase the Odds of Success Questioning a reweigh charge? Have a guaranteed service failure claim? Investigating a discrepancy on a shipment invoice? Disputes happen from time...

Warm Up to Cold Calling

Cold calling is more than just a “necessary evil.”  For many small and mid-size businesses, it’s an integral part of finding new and qualified leads to help drive steady and efficient...

Your Guide to Understanding the Claim Process: Part 6

It Ain’t Over Til It’s Over: What to Do If Your Claim Has Been Denied Oh joy. You just received the dreaded “denied” letter from the freight carrier after you...

The Elevator Pitch

It happens all of the time. You’re at a party, a family function, playing golf, or yes—waiting for an elevator and someone asks you the question: What do you do?...

Your Guide to Understanding the Claim Process: Part 5

Why “Hands Off” Is the Best Policy Your mom would be proud that you cleaned up the mess, but carriers won’t be. If you have damaged merchandise, it’s okay to...

Your Guide to Understanding the Claim Process: Part 4

Excuse me, sir, have you got the time? What’s worse than waiting around for something to happen? Not knowing how long you have to wait around for! We get a...

Your Guide to Understanding the Claim Process: Part 3

The Game is Afoot: Proving Your Case So, your shipment arrived damaged (blimey!) and you have to file a claim (double blimey!). That means that you (the claimant) have the...

Your Guide to Understanding the Claim Process: Part 2

Concealed Damage con·cealed damage (kənˈsēld/) [dam-ij]: Loss or damage to a shipment that was not noticeable at the time of delivery and not noted on the delivery receipt 1. I...

Your Guide to Understanding the Claim Process: Part 1

Fact or Fiction: Carrier Limits of Liability It’s not a particularly fun topic to study up on, but knowing the ins and out of damage and claims before it happens...

Can I Really Ship That?

Most of us are pros at shipping boxes through UPS or a pallet through one of Unishippers’ freight carrier partners. Wrap, snap, and done. But what about when you have something...