Have you ever found yourself scratching your head over your final bill, wondering why you were charged that pesky liftgate delivery fee? We’re here to give you the 411 on liftgates—what they are and when you need one.
Many freight shipments are delivered from one loading dock to another, and the freight is offloaded directly from the truck with a pallet jack. Alternately, freight can be moved on and off the truck using a forklift. But for pick-up or delivery locations that do not have access to a dock or forklift—that’s where a liftgate comes in.
A liftgate is a device that lifts or lowers your heavy pallets from ground level to the back of the truck. Any time the carrier picks up or delivers freight to a location without access to a dock or forklift, such as a residential address, you should expect that a liftgate is required for the shipment.
It’s important to let the carrier know in advance if you will need liftgate service since not all trucks come prepared with the proper equipment. If a truck arrives for pick-up or delivery and a liftgate was needed but not specified, it could cause extra expenses and delays. Be sure to plan ahead and indicate on your bill of lading if you will require a liftgate for your freight shipping.
There’s more where that came from! Unishippers’ dedicated team of shipping experts is standing by to answer all of your freight shipping questions—from scheduling liftgates to understanding your invoices and everything in between. Contact us to learn how we can help.