Service Alerts

Service alerts for shipments in affected areas.

Service Alerts – September 21, 2018

Given the severity of Hurricane Florence, pickups and deliveries for both UPS and freight are still being impacted in parts of North Carolina and South Carolina. In addition, due to the widespread nature of the storm, other areas in the carrier networks not directly in the weather areas will likely experience residual delays and impacts.

Please note that shipment service guarantees do not apply when transportation networks are disrupted due to adverse weather conditions.

During severe weather, our service alerts page will be your best resource for important information on weather-related delays or service interruptions. Please check back regularly for updates or contact your Unishippers representative.

Terminals with limited service and/or delays due to weather:

  • Aberdeen, NC
  • Asheville, NC
  • Charlotte, NC
  • Greensboro, NC
  • Hickory, NC
  • Raleigh, NC
  • Wilmington, NC
  • Wilson, NC
  • Charleston, SC
  • Columbia, SC
  • Florence, SC
  • Greenville, SC

For up-to-date information, visit the Estes website here.

We currently have limited operations in NC, SC, and VA due to Hurricane Florence. We will continue to monitor the storm and resume normal operations in these areas once the conditions are safe.

For up-to-date information, visit the Roadrunner website here.

The following Saia terminals will have limited operations today, Tuesday September 19, 2018

  • Fayetteville, NC
  • Greenville, NC

For up-to-date information, visit the Saia website here.

UPS Freight
The aftermath of Hurricane Florence continues to affect service in the following locations and surrounding areas:

Limited Service:

  • Fayetteville, NC
  • Kinston, NC
  • Florence, SC

No Service:

  • Wilmington, NC (Pickups addressed for Wilmington and surrounding areas will be suspended until further notice)

UPS Freight is monitoring road conditions in the areas affected by the weather and adjusting its operations accordingly. As we make every effort to move shipments to their final destinations as quickly and safely as possible, please note that UPS Freight’s No-Fee Guarantee may not be honored for shipments affected by severe weather.

For up-to-date information, visit the UPS Freight website here.

Flooding from Hurricane Florence is continuing to impact areas of North Carolina and South Carolina. There will be no pickups or deliveries today in the affected areas.

Volcanic activity is impacting areas of Hawaii. There will be no pickups or deliveries today in the affected areas.

We will work to ensure the safety of our employees while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.

Check the UPS website here for the latest information on service delays and to track the status of your packages. As we assess local conditions, we will post ZIP codes where no pickups or deliveries are being made, which will be updated as new information becomes available.

As North Carolina and other areas of the southeast recover from the aftermath of Hurricane Florence, we want to keep you apprised of our service capabilities during this time. Since flooding has impacted traffic and fuel availability, there will be limited operations as we head into the rest of the week and weekend. As soon as conditions are safe, we will resume normal operations and communicate accordingly. The safety of our employees and customers is our number one priority.

The following terminals will be closed:

  • Jacksonville, NC
  • Wilmington, NC

The following terminals will have limited operations:

  • Fayetteville, NC
  • Florence (Florence, SC)

For up-to-date information, visit the YRC Freight website here.

Other Carriers
For our other freight carrier partners’ service advisory information, please visit the carrier’s website or contact your Unishippers office.