Operational Adjustments

Small Package (UPS) Service Updates

As a result of the current situation, the following UPS services have been temporarily suspended:

  • Ukraine: All shipping services to, from and within Ukraine
  • Russia: All shipping services to, from and within Russia
  • Belarus: All shipping services to and from Belarus

Effective October 18, 2021 and until further notice, UPS is making the following operational adjustments: Delivery commitment times for UPS Next Day Air® destined to residential locations with a typical delivery time of 10:30 AM will be extended to 12:00 PM. Any applicable Service Guarantee with respect to these packages will be based on these revised delivery commitment times.

Get further information on changes to UPS Service Guarantees.

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